Billing companies that work orthopedic claims every day. Describe your practice once and compare their proposals.
A few questions about the practice, then billing companies that fit send proposals. You are not committing to anything.
Hand off all of it or just the parts that are breaking. Say which in the form so the proposals match.
Charges entered, claims checked against payer edits, and sent daily so clean claims go out the first time.
Every denial worked, appealed, or corrected, with the root cause tracked so the same denial stops repeating.
Old balances called on and worked by payer and by age until they are paid, adjusted, or written off on purpose.
Certified coders assign CPT, ICD-10, and modifiers from your notes, or audit the codes your providers pick.
New providers enrolled with payers, CAQH kept current, and revalidations handled before they lapse.
Statements, online payment, payment plans, and the phone calls that come with them, handled in your name.
Eligibility checks, prior authorizations, and old AR cleanup go through the same request. If you only need one piece, say so.
There is no right answer for every practice. The usual tradeoffs:
Orthopedic billing is a surgical practice with a clinic attached, and most of the money problems come from the seam between the two. The visit before a surgery, the surgery, and the global period that follows are all paid, bundled, or denied under different rules. A biller who treats a fracture care code like an ordinary office visit gives back revenue every week, and nobody notices because the denials look small one claim at a time.
Modifiers and global periods are where it goes wrong. Modifier 57 on the visit that decides on surgery, 25 on the injection day, 58, 78 and 79 for the return trips to the OR: get one wrong and the payer folds the work into the surgical package. Arthroscopy has its own bundling habits, so a knee scope with a meniscectomy and a chondroplasty needs a coder who knows which pieces stand alone. Implants, bracing, and cast supplies get missed in-house more than anything else, because the front desk hands them out and nobody tells billing. Then add prior authorization for MRIs and joint replacements, step therapy on hyaluronic acid injections, and workers' comp and auto cases that show up with letters of protection instead of insurance cards. That payer mix punishes loose follow-up.
Outsourcing makes sense when your surgeons are productive and your AR is not. If the schedule is full but the aging report has a stack of claims over ninety days, or one coder is covering clinic, ASC, and therapy, a specialty biller can pay for itself in recovered claims. It makes less sense if you only want coding help and your real leak is denials nobody works. In the form, give the number of surgeons, whether you own the ASC, whether therapy is in-house, and how much of your volume is comp or injury cases.
Three steps. Most practices hear from the first billing company within a business day.
Specialty, providers, claim volume, your software, and what you want handled.
Your request goes to billing companies that work your specialty and take on practices your size.
Compare fees, scope, reporting, and contract terms side by side. Pick one, or none.
What practice managers usually ask before they fill out the form.
Describe the practice once and compare proposals from billing companies that fit. No obligation.
Request proposals